Question 1

How do I book a tour?

Accepted Answer

To book a tour at a time that suits please submit our form here.To request an alternative time/day, please email our friendly team at info@hastingscck.vic.edu.au

Question 2

How does the enrolment process work?

Accepted Answer

✅ Register your childWe’re pleased to accept your enrolment request at any time of the year. This is done by registering your child by completing our waitlist form, so that we can assess your requirements. Joining the wait list is free. If you’ve joined our wait list, we will reach out to you when a suitable position might be available. You will formally be offered a place, and be guided through the remaining steps to finalise the enrolment.📩 Receiving and Accepting an OfferWhen a place is available formal offers are sent from our software, Xap (they come from noreply@xap.net.au). Families have 5 days to accept an offer. If no response is received during this time, the place may be offered to other families. An enrolment fee is paid on acceptance of an offer to secure your childs spot. Important InformationGiven that there are usually more families interested in attending Hastings CCK than there are places available, we highly encourage prospective families to register their child as early as possible. You can also increase your chances of receiving a position by being flexible in your start date, preferred days or open to accepting less days to begin with if all are not available. Typically, positions open up around January each year as our 4-year-old kindergarten children transition to Primary School. Siblings of children already enrolled are prioritised.

Question 3

Do you offer orientation days?

Accepted Answer

We offer 2 orientation half-day sessions for newly enrolled children. These days provide your child the opportunity to gradually adjust and settle in at Hastings Childcare & Community Kinder, ensuring they feel comfortable before they commence their first full day.
To book an orientation session you will need to arrange this through the office once you have accepted your offer. This must be arranged prior to your childs first session of care.

Question 4

How will I know if I have been offered a position?

Accepted Answer

Positions are offered to families on our waitlist formally through our software Xap. You will receive a email from noreply@xap.net.au. If you can’t see the email please check your junk/spam folders as it might be hiding there.

Video instructions on how to accept an offer can be found here https://xap.fleeq.io/l/e477ry80lx-nmn342bwmz

Question 5

Where am I on the waitlist/when will I be offered a position?

Accepted Answer

We understand that securing a spot for your child is a critical concern for many families. As there are so many variables involved we cannot predict when a family might be offered a place or provide specific information on 'where they are on the list.'

Positions typically become available when current families change their schedules, relocate, or their child transitions to the next room or school.

When a spot opens up, we prioritise families based on the date they joined our waiting list and then match the available positions based on required days, start date, and the child age.

Question 6

How can I increase my chances of securing a place for my child?

Accepted Answer

To increase your chances of securing a spot for your child at Hastings CCK, please consider the following tips when filling out your waitlist application:

1. Be flexible with your preferred days of attendance. Indicating a willingness to accept different days can make it easier for us to accommodate your child as spots become available.

2. Accept fewer days initially. By agreeing to a reduced number of days to start with, you can increase your child's likelihood of being enrolled sooner. Additional days can be added as more positions open up.

3. Be flexible with your start date. Positions may open up earlier or later than anticipated. Being open to different starting dates can also help in securing a spot for your child more quickly. If you're not ready to start in the position that is becoming available we can keep your child on the waitlist, but due to the unpredictable nature of enrolments we can’t guarantee when another spot may open up. If you choose to wait, we'll offer the vacant positions to the next person on the list.

Once enrolled, you can remain on the waitlist for day swaps or additional days.

Additional Tips:
- Regularly update your waitlist application to reflect changes in your needs
- Respond promptly to position offers to secure your spot

Question 7

Why does Hastings CCK have a minimum enrolment requirement of 2 days per week?

Accepted Answer

We have a minimum enrolment of 2 days per week.Why We Require Two DaysWhen children attend regularly, they form strong relationships with their peers and educators, settle in more smoothly and build a sense of familiarity and security within our environment.  Attending only once a week can be upsetting for young children and may affect their ability to settle in. It also makes it challenging for our teachers to plan a suitable program to support their development.Exception PolicyOccasionally we may offer a temporary one-day enrolment on the condition that families will accept a second day when a suitable position opens up on their preferred day.

Parent Portal

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info@hastingscck.vic.edu.au

5979 1411

Frequently asked questions